Partners collect conversation data using Cortico tools or their own and Cortico stores this data at their direction. Data is stored and processed on cloud servers hosted by Amazon Web Services. All data is regularly versioned and backed-up. Cortico uses industry-standard security in our product that supports process transparency so that all participants know the role of the recording in output creation.
Data is encrypted during transfer via industry standard methods (HTTPS/SSL). User credentials (passwords) are encrypted at rest. Access to the cloud infrastructure is provided to a limited number of staff members and protected via industry standard methods, including 2 factor authentication.