When you open Insights the homepage displays an overview of your catalogs. Click into a box to enter that catalog.
Overview
Here, you can view high-level information. This includes the catalog name, the number of conversations, highlights, speakers and minutes included within the catalog. As you import or remove highlights, these numbers will fluctuate. You'll also see a progress bar, showing how many highlights are marked as Completed.
Conversations
In this section you can see your conversations at a glance. View each conversation's date, collection name, title, number of highlights, and conversation ID. You can also use this space to upload your speaker demographics.
Click a conversation to see a list of speaker names. (Note: you won't see a speaker's name if a highlight hasn't been created with their voice.) Click a name to be able to assign any demographics you've uploaded or created manually to that speaker.
Highlights
This is where you'll spend most of your time in Insights. Here you'll create thematic, structural, and internal codes and tag your highlights with them. Use filters and our search field to focus your work, or view your catalog as a whole. Use our AI-suggested tagging tool to match relevant codes to highlights.